Question 1

What payment methods are accepted?

Accepted Answer

Currently, KadePay accepts most credit card brands, bank account transfers, Google Pay, Apple Pay, Amazon Pay, and CashApp. Although Cash, Venmo, and Zelle are accepted, we do not process them through the app.

Question 2

How do I receive payments?

Accepted Answer

Receiving payments with KadePay is a straightforward process. We've teamed up with Stripe , a trusted name in secure online payments, to ensure a seamless experience for our clients. Once you've set up your account with us, we'll link it to your bank account through Stripe . Any payments you receive will be automatically deposited into your bank account, without the need for you to handle daily batches or payment amounts manually.

Question 3

How much are the processing fees?

Accepted Answer

The processing fee varies depending on the payment method. With the Flex-pay feature, KadePay allows you to collect the processing fee from your customers. We calculate the fee and collect it as a Service Fee , so you won't pay the processing fee.

Question 4

Can I receive Cash?

Accepted Answer

Yes, cash is accepted!

Question 5

Can my customers pay with Venmo or Zelle?

Accepted Answer

For your convenience, while KadePay does not directly process Venmo and Zelle, we've set up a manual process for our customers to use these popular payment methods. Customers will need to make their payment to the store directly through their Venmo or Zelle app and then upload the payment details to KadePay.

Question 6

How can I have my staff use KadePay?

Accepted Answer

KadePay is a multi-user application. You can invite your staff and employees to access and operate your store(s) and process payments in your stores. Each user will have a role from Read-only to Manager.

Question 7

How do I handle subscriptions and recurring payments?

Accepted Answer

We've given you the control to collect subscriptions and create recurring transactions. You can set up weekly, monthly, or yearly recurring transactions as per your needs. To do so, create a bill and set up how frequently the bill should be auto-generated and processed.

Question 8

Can I save customer's payment information?

Accepted Answer

You may ask your customers for permission to access their payment information (credit card or bank account details) for future processing. If they give you permission, you will be able to process their payment later, when you send them a bill.

Question 9

Do I receive a 1099 form?

Accepted Answer

KadePay does not send out 1099 forms. If you have a Stripe account, you may receive 1099 from them. Please visit this link to learn how Stripe sends out 1099 forms.

Question 10

Do I need to pay for a tablet or other equipment to operate with KadePay?

Accepted Answer

When it comes to using KadePay, the choice is yours. You can operate on a desktop, laptop, tablet, or phone. You can use your phone or tablet to download the app or use your preferred browser for business operations that suit your needs anytime, anywhere.

Question 11

Do I receive a notification when a payment is received?

Accepted Answer

Yes! We send a notification to your mobile app when customers pay their bills.

Question 12

Why do some of my customers not receive bills on their phones?

Accepted Answer

If your customers are not receiving text messages from Kade, it might be because they have opted out of receiving messages from our phone number. To reactivate and opt-in again, they must send "UNSTOP" to +1 (888) 543 0117.

Question 13

What's the difference between Square App and KadePay

Accepted Answer

When comparing KadePay and Square, the difference lies in flexibility and focus. While Square offers a range of tools for businesses, KadePay is specifically designed to provide secure, seamless payment solutions with advanced features like credit card vaults, tokenization, and multi-user functionality. KadePay prioritizes user-friendly interfaces and mobile-first solutions, allowing businesses to process payments without expensive hardware. Additionally, KadePay supports a wider variety of payment methods, including Google Pay, Apple Pay, Venmo, Zelle, and bank transfers, making it an ideal choice for businesses seeking versatility and simplicity.To learn more, visit A detailed comparison analysis between KadePay and Square App

Question 14

What are KadePay Payment Links?

Accepted Answer

Shareable links customers can use to pay instantly via credit card or digital wallet.

Question 15

Are Payment Links secure?

Accepted Answer

Yes—each link uses tokenization and encrypted processing.

Question 16

Do I need hardware?

Accepted Answer

No hardware needed. Create and manage links from any device—phone, tablet, or computer.

Frequently Asked Questions

What is KadePay?

What payment methods does KadePay support?

Can I integrate KadePay with my existing POS system?

How secure is KadePay?

How does KadePay benefit small businesses

How can I get started with KadePay?

Comparison Square App vs KadePay?

KadePay vs. Venmo, PayPal, and Zelle: Which is Right for Your Business?

Do you have more questions?
We have more answers

What payment methods are accepted?

How do I receive payments?

How much are the processing fees?

Can I receive Cash?

Can my customers pay with Venmo or Zelle?

How can I have my staff use KadePay?

How do I handle subscriptions and recurring payments?

Can I save customer's payment information?

Do I receive a 1099 form?

Do I need to pay for a tablet or other equipment to operate with KadePay?

Do I receive a notification when a payment is received?

Why do some of my customers not receive bills on their phones?

What's the difference between Square App and KadePay

What are KadePay Payment Links?

Are Payment Links secure?

Do I need hardware?

Frequently Asked Questions

What is KadePay?

What payment methods does KadePay support?

Can I integrate KadePay with my existing POS system?

How secure is KadePay?

How does KadePay benefit small businesses

How can I get started with KadePay?

Comparison Square App vs KadePay?

KadePay vs. Venmo, PayPal, and Zelle: Which is Right for Your Business?

Do you have more questions? We have more answers

What payment methods are accepted?

How do I receive payments?

How much are the processing fees?

Can I receive Cash?

Can my customers pay with Venmo or Zelle?

How can I have my staff use KadePay?

How do I handle subscriptions and recurring payments?

Can I save customer's payment information?

Do I receive a 1099 form?

Do I need to pay for a tablet or other equipment to operate with KadePay?

Do I receive a notification when a payment is received?

Why do some of my customers not receive bills on their phones?

What's the difference between Square App and KadePay

What are KadePay Payment Links?

Are Payment Links secure?

Do I need hardware?

Do you have more questions?
We have more answers