KADEPAY FOR POOL SERVICE PROS
You test, brush and vacuum forty pools a week, and the hardest stop is still the customer who is three months behind. KadePay charges monthly service to an authorized card, bills repairs with photos and keeps gate codes where your techs can find them.
Pay-As-You-Go starts at $0 per month. Usage and payment fees apply.
Sound familiar?
Pool service is recurring work by nature, yet a lot of pros still bill after the fact and chase it for weeks. These are the money problems pool techs mention most, and how KadePay handles each one.
A $160 account slips to 30 days, then 60, and by the time you notice you have treated the pool eight times for free.
With KadePay
On the Team or Pro plan, bill monthly service in advance as a recurring charge to the card or bank account the customer authorized. You see right away which accounts did not go through.
Recurring billingA green-to-clean, a new filter cartridge and extra chlorine all land on one line, and the customer calls to ask what they are paying for.
With KadePay
Send repairs and extra work as a separate bill with a photo of the cracked lid or the dirty cartridge attached. The customer pays from the link or you charge their authorized card.
Card on fileYou drive across town, the gate code changed, the dog is out, and the stop is lost while your next pool waits.
With KadePay
Keep gate codes, dog notes, the breaker location and where the pump timer lives in private notes on each customer profile. Customers never see them, and your techs can check them on the way in.
Customer profiles and notesEvery spring, customers ask for an opening the same week, and a few cancel after you have already set aside the chemicals.
With KadePay
Share a fixed-amount deposit link for spring openings and fall closings. Customers request a date, you confirm it, and you bill the balance once the pool is running.
Payment links and QR codesThe motor is done, the customer needs the pool running, and paying the whole amount this week is a stretch.
With KadePay
Offer a payment plan with a set number of installments you agree on, collected from an eligible saved method, or let eligible customers use Affirm to pay over time.
Payment plansHow it fits your week
They request a start date from your booking link and sign your service agreement with the monthly rate, what it covers and when service pauses for unpaid bills.
The customer authorizes a card or bank account, and on Team or Pro plans the monthly service amount is charged on the same day every month.
Each customer profile holds the gate code, the dog's name, equipment details and any special instructions, private to you and your techs.
Snap a photo of the failed part, attach it to a bill and text it before you leave. Approved repairs are charged to the authorized card.
Deposit links for openings and closings, payment plans for large equipment, and a transaction download your bookkeeper can use at tax time.
Every way your customers pay
Availability depends on your account setup and eligibility. You confirm Venmo and Zelle payments after checking they arrived.
Built in
Each tool writes to the same customer record, from the first booking request to the receipt.
KadePay for pool service
Pool cleaning business software often starts with routes and chemical readings. Many owner-operators already have that covered and still lose money on collections. KadePay focuses on the billing side: monthly pool service billing charged in advance, repair bills with photos and a payment history for every customer.
Pool route billing works best when customers know the rhythm. On Team and Pro plans, set the monthly amount once and charge it on the 1st to an authorized card or bank account. If a card fails, you know before your tech opens the gate again, not four months later.
Keep extras off the monthly charge. A clear pool service invoice for a green-pool recovery or a salt cell replacement, with a photo attached, prevents most of the calls that start with what is this charge. For bigger jobs, a pool equipment repair payment plan lets the customer approve the work today.
Spring is when a pool opening and closing deposit earns its keep. A fixed-amount link holds the date and covers your chemicals, and a signed pool service agreement sets the rules for pauses, gate access and late payments before the season starts.
CLEAR ANSWERS
For a single route, the most useful features are monthly billing in advance, a card on file the customer authorized, repair bills with photos and private gate notes. KadePay covers those, with recurring billing on the Team and Pro plans.
Ask each customer to authorize a card or bank account for current and future bills. On the Team or Pro plan, create a recurring bill for their monthly service so it is charged on the same day each month.
Use Tap to Pay on a compatible iPhone or Android phone with the KadePay app once payment setup is complete, or text the customer a payment link. You can also charge a card they already authorized.
Many pool pros bill in advance so they are not paying for chemicals and labor on pools that end up unpaid. With recurring billing, the charge happens at the start of the month and repairs are billed separately as they come up.
Yes. Customers send Zelle or Venmo from their own app, and you record the payment against their bill in KadePay. There is no KadePay fee on recorded Zelle or Venmo payments, but you confirm the money arrived.
On a single route, Pay-As-You-Go starts at $0 per month; payment and usage fees apply. Recurring monthly billing and team members come with the Team plan at $10 per month or Pro at $35 per month, listed on the KadePay pricing page.
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