KADEPAY FOR THERAPISTS & COUNSELORS
Your fee, your cancellation policy and your scheduling questions all need a home that is not the last five minutes of the hour. KadePay holds consult requests, signed intake, a consented card and every receipt for private pay therapy, so clients settle up quietly and your attention stays on the work.
Pay-As-You-Go starts at $0 per month. Usage and payment fees apply.
Sound familiar?
Clinicians in private practice describe the same few money moments: a fee asked for at the door, a policy that feels too harsh to enforce, and scheduling that leaks into the evening. Here is how each one gets quieter.
We just spent fifty minutes on grief, and now I am reaching for a card reader and asking about Zelle. It breaks the frame every single week.
With KadePay
Collect a card authorization once, during intake. After each session you charge the consented card from your phone, and the client receives a receipt by text or email instead of a conversation at the door.
Card on fileMy policy says 24 hours, but when a client texts at 8 AM to cancel a 10 AM session, I swallow the $160 rather than bring it up next week.
With KadePay
Put the 24-hour policy in a form each client reads and signs before the first appointment. When a late cancellation happens, you charge the fee your signed policy describes to the card they authorized, and the record shows both.
Forms and signaturesProspective clients email from my directory listing, current clients text to move sessions, and I answer all of it after my last client of the day leaves.
With KadePay
Post one booking link with a free 15-minute consult, a standard session and a couples session. People request a time inside your open hours, and you confirm each request when you are ready.
Appointment bookingA three-hour intensive blocks out a whole afternoon. If the couple cancels the night before, that is most of my margin for the week gone.
With KadePay
Once you confirm the intensive date, send a fixed-amount payment link for the deposit, then bill the balance after the session. A question on the link can ask which partner is paying.
Payment links and QR codesHalf my caseload pays full fee, a few pay a reduced rate we agreed on, and two send Zelle when they remember. Reconciling it eats my Sunday.
With KadePay
Bill each client at the rate you agreed, record Venmo or Zelle payments with no KadePay fee, and download the month's transactions for your bookkeeper instead of rebuilding them from bank statements.
Venmo, Zelle and cardsHow it fits your week
A prospective client finds you on a directory or your website, taps your booking link and requests a free 15-minute call. You look it over and confirm a time.
After the consult, send your intake questionnaire, informed consent and fee policy. The client signs on their own phone and authorizes a card for future sessions.
When the hour ends, the client simply leaves. You charge the authorized card later from the app, and a receipt goes to the client by text or email.
Automatic appointment reminders go out before each session. If a client needs a different time, they request a new slot through the same link and you approve it.
Download the month's card, bank transfer and recorded Zelle payments for your bookkeeper in one file, with each payment already matched to a client.
Every way your clients pay
Availability depends on your account setup and eligibility. You confirm Venmo and Zelle payments after checking they arrived.
Built in
Each tool writes to the same client record, from the first booking request to the receipt.
KadePay for therapists
Most clinicians already have a record system for documentation. What is often missing is the business layer around it: a way to take a consult request, collect signed paperwork, keep a consented card and send a receipt without a single payment moment in the room. That layer should do its quiet jobs and stay out of the clinical work.
Private pay therapy also means every client relationship carries its own money terms. Sliding scale therapy fees, couples therapy payments split between partners, a therapy intensive deposit for a half-day format, or a client who prefers Venmo can all sit on one client record instead of a spreadsheet tab. You can accept credit cards as a therapist through a text link, a QR code in your office or Tap to Pay on a compatible phone.
Cancellation policies work best when they are boring and consistent. Write your therapist late cancellation fee into intake, collect a signature, and ask for card on file for therapy at the same moment, so a missed hour is handled by the policy rather than by a hard conversation. Finishing therapist intake paperwork on a phone before session one also means the first hour starts on time.
If you add a therapist booking link to a directory profile, remember that booking in KadePay works by request. Clients pick a time, you confirm it, and payment happens later by whichever method you agreed.
CLEAR ANSWERS
Look for one that keeps payment out of the session. KadePay lets clients request consults, sign intake and fee policies on their phone, and authorize a card you charge after the hour. Bank transfer, Apple Pay, Google Pay and recorded Zelle payments land in the same client record.
Include the fee in a policy the client signs at intake and collect card authorization at the same time. When a late cancellation happens, charge the fee your signed policy describes to that card. The client gets a receipt and can revoke the authorization later. Check payer rules before applying fees to insured clients.
Yes. After you confirm the intensive date, send a fixed-amount payment link for the deposit, for example $600 toward a $1,500 half-day intensive. Bill the remaining balance afterward, or agree on a payment plan with a set number of installments.
No. KadePay handles a therapy practice's payments, booking requests, forms, packages and business notes, not clinical records or insurance claims. Keep diagnoses, treatment plans and session documentation in your clinical record system, and use KadePay for the private pay side of the practice.
They can send money from their own app, and you mark the session paid by recording it in KadePay. Recorded Venmo and Zelle payments carry no KadePay fee, but confirm the transfer actually arrived before you record it.
Pay-As-You-Go starts at $0 per month for a solo clinician, and payment and usage fees apply. Team at $10 per month and Pro at $35 per month add team members, recurring billing and expiring payment links. The pricing page lists the details.
RELATED PROFESSIONS
YOUR WORK COMES FIRST
